Employee transport management system

See where the vehicle is, and when it will arrive.

ShuttleMate follows every employee trip from roster to arrival. Scroll to ride along.

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Arrives at office in 38 min Vehicle is on its way
  1. Pickup 106:40
  2. Pickup 206:52
  3. Pickup 307:05
  4. Pickup 407:18
  5. Office07:45

The complete journey

From roster to report, in one connected flow.

01

Rosters

Employees or admins schedule transport for the days and shifts they need it.

02

Trips

Drivers, vehicles, employees and routes come together into one trip.

03

Tracking

Monitor vehicle location and trip progress, live, from any device.

04

Verification

Confirm boarding and drop-off with an OTP or a QR scan.

05

Reports

Review trip history for any date range and download it as a PDF.

01 Product

Getting people to work is a daily job. It needs an employee transportation system built for it.

ShuttleMate helps employees and drivers manage everything to do with company transport from their phones. Employees put in rosters and see their trips. Drivers see their stops and verify boarding.

The transport team works from a web application. They manage users, rosters, trips, vehicles and compliance, and they can watch vehicles live on a map.

  • Employee app

    Rosters, trips, OTP and QR, reports, support.

  • Driver app

    Assigned trips, employee stops, navigation, verification.

  • Admin web

    Users, rosters, trips, vehicles, live tracking, shifts, compliance.

02 Platform

One line from roster to report.

Everyone on the route, and every step along it, connects through the trip.

  1. EmployeesRequest rosters, take trips
  2. DriversRun assigned trips
  3. VehiclesAssigned to each trip
  1. RostersEmployees or admins set who travels and when
  2. TripsPeople, driver, vehicle and route in one place
  3. TrackingLive location and map history
  4. VerificationIN and OUT OTP, QR
  5. ReportsTrip history, PDF download

03 Self-rostering

Plan the ride before the shift begins.

Employees add their own rosters for one day or several. Those rosters are what the transport team turns into trips.

  1. 01

    Request a roster

    Create a roster from the app, or have admins upload one in bulk.

  2. 02

    Select dates

    Pick a single day or several days.

  3. 03

    Schedule the trip

    Add a login roster, a logout roster, or both. Rosters have to be in before the employee cut-off time.

  4. 04

    Receive the trip

    Assigned trips show up in the app.

  5. 05

    Travel

    Check the route, call the driver and watch the vehicle.

06 For employees

Everything employees need for the daily commute.

Employees can manage trips, track their vehicle, verify boarding and access support from the same app.

  1. PlanAdd rosters for the days you travel.
  2. TrackFollow the trip and see where the vehicle is.
  3. TravelVerify boarding with an OTP or QR code, and look back at past trips in reports.

Sign in with a mobile number and OTP, or with an email ID. Profile, feedback and support are in the app too.

ShuttleMate employee app trip card with boarding verified

07 For drivers

Every stop, in the order of the route.

Drivers see the trips assigned to them, open each employee stop, call or navigate to it, and verify boarding.

ShuttleMate driver app showing employee stops with call and navigation

  • Assigned trips

    Trip type, time, trip ID, route, duration and the cab registration and model. Ongoing trips are colour-coded.

  • Employee stops

    Open Ride With to see each employee, the seat count and the status of every stop.

  • Navigation

    One tap opens navigation to the employee stop.

  • Call employee

    Call the employee straight from the stop.

  • No-show if enabled

    Mark an employee as a no-show when they are not at the stop.

  • OTP verification

    Scan the employee’s QR code or type the OTP they give you.

  • Reports

    Trip history by date range, downloadable as a PDF.

Location access comes first

After sign-in the app asks for the permissions it needs to track the vehicle. Drivers can’t continue without them.

  1. Location permissionLets the app use the device’s location.
  2. Location serviceSwitch it on so journeys can be monitored in real time.
  3. Allow all the timeKeeps tracking accurate when the app is closed or in the background.

SOS and mark no-show are shown only if your organization has enabled them.

08 OTP and QR verification

Know who boarded, and who got off.

A boarding check at the start and a deboarding check at the end, each with an OTP or a QR code.

  1. IN OTP

    Employee opens IN OTP and shows the code or QR.

  2. Boarding

    Driver scans the QR or types the OTP. Status becomes In-OTP Verified.

  3. Trip

    The ride runs. The OUT OTP button appears once IN is verified.

  4. OUT OTP

    Employee shows the OUT OTP or QR at the drop.

  5. Deboarding

    Driver verifies it. Status becomes In-Out OTP Verified.

QR or OTP, same check

Employees see both the QR code and the OTP in the app. Drivers can use the in-app scanner or type the number.

17-seater vehicles

On a 17-seater, a QR code is attached to the vehicle. Tap IN OTP, and the employee’s scanner opens. Scan the vehicle’s code to verify boarding. Out OTP works the same way.

OTP buttons appear only if your organization has enabled them.

09 Reports

Trip history, ready when you need it.

Employees and drivers can look back at their own trips in the app and save them as a PDF.

  1. 1Select a date range to view reports.
  2. 2Tap the Download report button.
  3. 3Choose the date range for the PDF.
  4. 4Tap Save.

10 Help & Support

Raise it in the app. Follow it to the end.

Users raise a ticket from the app and chat with the support team on it. The transport admin manages the tickets and closes them once resolved.

Create ticket
Submit

Enter an issue title and description, then tap Create Ticket.

  • RaiseStart a new support request whenever you face an issue.
  • TalkChat with the support team on the ticket.
  • CloseMark a resolved ticket as completed. It stays in history.

Example text, shown to illustrate the flow.

12 How it works

From first roster to last report.

  1. 1

    Add people

    Admins add employees and guards, and keep addresses current.

  2. 2

    Roster

    Employees roster themselves, or admins upload a CSV.

  3. 3

    Create trips

    Assign vehicle and driver, or drag employees into vehicle slots.

  4. 4

    Run the trip

    Follow the vehicle live and verify boarding and deboarding.

  5. 5

    Review

    Download trip reports and close support tickets.

Our app

ShuttleMate in your pocket.

Plan your commute, view trips and stay updated on your vehicle from the ShuttleMate app.

Download on the App Store Get it on Google Play

Safety and industries

Safer journeys for any team that moves people to work.

Every boarding is checked, every vehicle can be watched, and help is a tap away where your organization has enabled it.

  • Verified boarding

    OTP or QR confirms who got in and who got off.

  • Live visibility

    Employees and admins can see the vehicle on the map.

  • SOS if enabled

    Call the admin in an emergency, with call masking.

  • IT and BPO
  • Manufacturing
  • Healthcare
  • Education
  • Logistics
  • Corporate campuses

Employee transportation services across India

ShuttleMate is employee transportation management software for teams that run shift pick-ups and drops. Choose a city to see how it fits local commutes.

PuneRun shift pick-ups and drops across Pune’s IT parks and industrial belts from one employee transportation management system. MumbaiMumbai shift routes are long and weather-sensitive, so the transport team needs a live view of every vehicle, not a list of phone numbers. NagpurNagpur’s commutes run outward from the city to MIHAN and the MIDC estates, so routes are longer and shift changes happen in batches. HyderabadHyderabad’s offices cluster in the west and north, and each cluster has its own shift rhythm and route length. NoidaNoida’s sector layout and its link to Delhi and Ghaziabad shape every route, so pickup planning is as important as the drive. BangaloreBangalore tech routes run through a few congested corridors, so live status matters more than the original plan.

Our clients

Our Trusted Clients

  • Roche logoRoche
  • Sincro logoSincro
  • NCS logoNCS
  • Travelworkd logoTravelworkd

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FAQ

Questions teams ask before they start.

Plain answers on employee transport, vehicle tracking and how ShuttleMate works.

What is ShuttleMate?

ShuttleMate is employee transport management software from Cosmica Telematics. Employees and drivers use mobile apps, and the transport team works from a web application. Read the full overview.

How does ShuttleMate manage employee transportation?

It connects the steps of a journey. Employees or admins set rosters, the transport team creates trips, vehicles are tracked live, boarding is verified, and trip history is available as reports.

How does live vehicle tracking work?

The driver app shares the vehicle’s location during the trip, which is why it asks for location permission, location service and Allow all the time. Admins watch vehicles on a live map and can look back at map history.

How are employee rosters managed?

Employees add rosters from the app for one day or several, as a login roster, a logout roster or both. Admins can also upload rosters in bulk with a CSV, and rosters have to be in before the employee cut-off time.

What is OTP/QR boarding verification?

It is a check that confirms who got in and who got off. The employee shows an IN OTP or QR code at boarding and an OUT OTP or QR at drop-off, and the driver verifies each one. Details are on the OTP and QR verification page.

How can a company request a demo?

Use the Request a Demo button or the inquiry form to tell us about your transport operation. You can also call +91 90 6766 7766 or email sales@cosmicagps.com.

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Contact

Make every employee journey easier to manage.

Tell us about your transport operation and we will walk you through ShuttleMate.

Sales

+91 90 6766 7766 sales@cosmicagps.com

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Prefer to talk? Call us at +91 90 6766 7766 · sales@cosmicagps.com